How does effective Event Management support capacity management?

Effective Event Management significantly supports capacity management by providing insights into resource usage patterns. This is crucial for understanding how resources are being utilized across the IT environment. By monitoring events and collecting data on system performance and resource consumption, Event Management helps identify trends and patterns in usage.

These insights allow capacity management teams to make informed decisions regarding resource allocation, planning for future capacity needs, and ensuring that the IT infrastructure is optimally configured to meet service demands. Ultimately, this contributes to better performance, improved service levels, and cost efficiency by aligning capacity with actual usage.

In contrast, other options either don't directly connect Event Management to capacity management or misrepresent its role. For instance, predicting future failures based on past incidents is more aligned with incident and problem management rather than capacity management. Applying changes without assessing impacts does not contribute to effective capacity management and could lead to increased risks and downtimes. Finally, limiting resource allocation to essential services is a strategy that could exacerbate issues in service delivery rather than support the insights gained from effective Event Management.