What does event detection rely on?

Event detection relies primarily on agent software or centralized management tools. These tools are designed to automatically monitor systems, networks, and applications, identifying any significant changes or anomalies that could indicate a problem or require attention. The use of agent software allows for continuous and automated data gathering, providing real-time visibility into the performance and health of the IT environment. Centralized management tools enhance this process by consolidating data from multiple sources, allowing for more efficient processing, correlation, and analysis of events.

In contrast, relying solely on manual intervention is inefficient and prone to human error, as it depends on individuals to notice and report issues rather than leveraging automated monitoring systems. Service level breaches and end-user reports can be indicators of problems, but they are reactive measures rather than proactive monitoring methods. Effective event management aims to detect issues early through automated means, minimizing the potential impact on services and ensuring higher reliability and performance.