What is NOT a possible action required after identifying an event?

Prepare for the ITIL OSA Event Management Test. Utilize flashcards and multiple choice questions, with detailed hints and explanations for every question. Ensure you are ready for your exam!

After identifying an event, one of the possible actions is to ignore it, but this is not considered an appropriate response in effective event management practices. Ignoring an event could lead to potential issues, such as unresolved incidents or problems escalating without detection. In ITIL framework, events are signals that something has occurred in the IT environment, and they should be properly assessed and acted upon as needed.

Taking actions like generating an incident record or issuing automated notifications helps in ensuring that events are managed appropriately. Escalation to change management is also relevant in certain situations where an event signals a need for changes in service or infrastructure. Thus, ignoring an event runs counter to the principles of proactive management in the ITIL framework, making it a clear choice for what is NOT an appropriate action after event identification.

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