Which of the following is NOT a trigger of event management?

Prepare for the ITIL OSA Event Management Test. Utilize flashcards and multiple choice questions, with detailed hints and explanations for every question. Ensure you are ready for your exam!

In the context of event management within ITIL, event triggers are specific occurrences that initiate the monitoring and management process. The correct choice highlights a category of activities that typically does not generate events for management.

Routine maintenance checks are performed regularly to ensure systems are functioning correctly, but they do not inherently trigger event management activities. They are scheduled actions that happen as part of a planned maintenance strategy rather than responses to specific conditions that require management intervention.

On the other hand, the other options represent scenarios that are likely to create notifications or alerts within an event management framework. Completion of tasks or jobs can indicate that a process has reached a logical end, exceptions to automated processes signal an anomaly that needs to be addressed, and exceptions to monitored business processes indicate potential issues that could impact service delivery or performance. Each of these events is critical for proactive problem management and helps in maintaining service quality and continuity.

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