Which of the following is NOT a type of event according to ITIL?

In the context of ITIL, events are categorized based on their nature and the action required. Informational, Warning, and Error events are established types that serve specific functions within event management.

Informational events provide insights about the status of an IT service, system, or resource without implying any immediate risk or required action. They help maintain awareness of systems and services operating within normal parameters.

Warning events indicate that something may require attention soon but does not necessarily denote an incident. These events serve as early alerts that allow for proactive management, preventing potential issues before they escalate.

Error events, on the other hand, indicate that a failure has occurred within a service or component, which may impact normal service delivery. Recognizing these events is crucial for quick response and resolution to minimize service disruptions.

The term "Exception" is not categorized within the framework of ITIL events. While exceptions can occur during service operations, they don't have a distinct role or definition as part of the event management process outlined by ITIL. Therefore, recognizing the types of events in ITIL is essential for understanding their function and management, with the inclusion of Error, Informational, and Warning events being significant within the practice.